Dreams

Staff member stanley at you st George store 8n leicester was extremely helpfull and explained what would be right for me without pressure so i could make my own informed decision. Very friendly whild professional. The only down side was the 4 week wait which at this current time is completely understandable.

Nirali was very good she explained everything to us about the mattress and about which one would be the best for us

Nirali was very helpful and spent alot of time with us offered us a drink and had lots of patience.

Steve was very helpful - matched us to the right mattress and showed us quite a few

From walking into the store and being greeted, asked if we needed any assistance which we said we were just looking . Then Nirali approached us and gave us information regarding using the dreams bed so we lay on the bed after Nirali entered our names , then we were asked regarding our price range . Nirali advised us of the beds and the mattresses that were available. Nirali was attentive even though she was multi tasking with another couple in the store she kept ensuring we were alright and then she helped choose the bed and mattress for us . Then after this time Nirali was finalising a sale with the other couple she asked if we would mind waiting and offered us refreshments whilst we waited, which we were happy to accept. All of the team from the manager ( who made our tea) and the rest of the team were friendly. Nirali is a star and a credit to your company .

Very impressed with service knowledge and the sleepmatch system

The service was really amazing , The adviser Stanley was friendly, engaging and informative. He knew his products and we did the mattress test . He advised all options and was so helpful and answered all our questions

Anil was superb. Couldnt do enough for us.

Steve was great, explained everything very clearly and was easy to get on with. The sleepmaster was a great bit of kit and we are confident we made the right choice thanks to Steve's help.

The deputy manager Jerome was very very good at guiding us through the options and styles of mattresses and were given time to try many mattresses. We felt that we had made the right choice.