Dreams

1449 ratings
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Location

Unit G2, Crossley Retail Park, Carpet Trades Way,
Kidderminster, DY11 6DY

Rob C.

By Rob C. | 2/8/2020

The assistant, Becky, was extremely helpful having listened to what I was looking for. She showed me various products, with detailed explanations. I was able to try different mattresses for comfort ( having tried your computerised system on a previous visit), and was able to make my decision.

Steve D

By Steve D | 2/8/2020

The staff were very helpful to my specific needs and provided assistance in selecting the appropriate products.

Jean

By Jean | 2/7/2020

Great topper with 20% off and sales lady very friendly and knew all about the product

StephT

By StephT | 2/3/2020

Honestly, some of the best customers service I have ever received. As soon as we walked through the door we were greeted with assistance. We were given guidance on numerous mattresses, but then given space to make a decision. Which I personally always value! Never once did we feel like the salesperson was trying to close a deal. Normally, I am one of those people that hates any advice or any additional add ons. This evening I walked away with a king matress, 2 Tempur pillows, a matress protector and a bed cover service plan. And truly couldn't fault a single thing. Excellent customer service. Well done dreams.

Gary and nickola

By Gary and nickola | 2/2/2020

Salesman really knew his stuff put us well at ease as we didnt have a clue what we were looking for !!! Excellent gentlemen !!

Tracey p

By Tracey p | 2/1/2020

Becky came over when we entered the store and asked if we needed any help. At this point we weren't really sure so she said she would be over the other side of the room if we needed her. So not overly pressured. As soon as we started to look it was clear we didnt have a clue so Becky came back over. She asked if we wanted to use the sleep analyser and went through everything step by step. Following analysis she was fantastic in showing us a range of matresses to our budget and providing solutions. Once decided on our purchase it was processed quickly and easily and a quick delivery date arranged. Extremely happy with our experience.

Ray H

By Ray H | 2/1/2020

The assistant Deb was very well informed about the products on offer. She was happy to spend time advising and showing all the options we were looking for. She made it easy to place the order and was very helpful

Mjones

By Mjones | 1/31/2020

Very good service, knew what we wanted were shown the options and ordered..simple and painless

Pat & Ian C

By Pat & Ian C | 1/31/2020

Helpful and listened to needs and gave direction and advice without being pushy. Wanted us to get right result.

PS

By PS | 1/30/2020

The salesman was very helpful and the topper is really deep. I have slept on it and my hips are no longer painful when I lye on my side. Great product !