Dreams

1449 ratings
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Location

Unit G2, Crossley Retail Park, Carpet Trades Way,
Kidderminster, DY11 6DY

Gem

By Gem | 11/6/2021

I previously visited this store for a mattress for my daughter; Jason, the store manager advised when we were ready to purchase a bed for us (new home) to visit and he would see what he could do. Jason was in store again on this visit and was extremely helpful. We used the new sleep science assessment and were shown various mattress’ to suit us. Time was graciously given to what we needed but also space to mooch when it came to our base. We were given options and were happy with the service provided. Delivery was quoted at less than a month which we were pleasantly surprised with. Time was also given to our daughter who was present with us and she enjoyed her time too. We would happily recommend this store.

Ben S

By Ben S | 11/6/2021

Kodey who served us was excellent. Her friendly advice without being pushy was perfect. Lots of choice and able to mix and match beds to headboards.

JaneC

By JaneC | 11/6/2021

We were very satisfied with the service we received from the sales assistant. She was very friendly and knowledgeable about all the products

Helen H

By Helen H | 11/4/2021

We were tired and stressed trying to find a mattress we could afford and agree about. Entered the shop on a whim and had a really pleasant time choosing, trying and experiencing the computer bed was interesting to say the least. Had a lovely friendly welcome from Becca and a superb cuppa too from the manager. She spent ages with us and was a real pleasure to be with. We left refreshed and delighted with our purchase.

JD

By JD | 10/31/2021

The sales assistant was VERY friendly and helpful. Made the whole process pleasurable . She really is a credit to the company - please pass on our thanks

Darren

By Darren | 10/31/2021

Good knowledge and helpful

Richard

By Richard | 10/29/2021

From the time we entered the store we had help from one of your professional and staff. Becky was so professional and friendly she so helpful.

NicolaM

By NicolaM | 10/28/2021

plenty of stock to look at in the showroom, assistant made us feel comfortable, valued & in no way hurried. we were encouraged to try a variety of beds and pillows, told about discounts available, offered refreshments, didn't feel pressured into making a decision - went away to think and came back to place order, all aspects of ordering and delivery explained clearly the store staff were friendly and knowledgeable

Sarahw

By Sarahw | 10/27/2021

A lady called Becky is the entire reason I am highly satisfied. She went out of her way to ensure we found the right bed and mattress. This was the fourth store we had visited and I was very frustrated as we hadn’t found what we wanted in the other stores. She was patient, listened to what we wanted, found out what was in stock and then showed us everything and sorted out a price. I wanted a cheap mattress but Becky insisted we try all options and not make a rush decision into a bad mattress for us. She again took so much time and made it a fun, pleasant experience. Without Becky I wouldn’t have made the purchase as the bed we brought wasn’t on display. She had great knowledge and a lovely way about her. Great sales person.

Wendy B

By Wendy B | 10/27/2021

We were unsure about which type of bed to buy and the sales assistant was excellent in listening to our needs and helping us to interpret what would be the best type of bed to buy.