Dreams

Good knowledge of products and service very accommodating

I am highly satisfied with my experience at Dreams in Kidderminster because, the staff were extremely helpful and sympathetic towards the needs and preferences I wished for. Not only this, but the staff explained how different materials would best suit me and showed me a range of different types of mattresses explaining all their different key features. I was extremely impressed with the level care dreams staff had towards myself, and how professional they were under COVID restrictions keeping us all safe.

Assistance knowledge, not pressured to buy

Shop colleague was knowledge, polite, and treated us as a valued customer, answered our questions to our satisfaction, could not have done more.

Friendly staff, efficient service and great products.

Jason, store manager, was polite and helpful without pressuring me. Jason gave me the information I needed, showed me displays of what the difference in mattress’ was and allowed me to test a mattress I was considering. The size of mattress I needed was out of stock however Jason made every effort to obtain what I needed and keep me updated with delivery so I could pop back down to pay and collect. Jason ensured COVID precautions were in place and he carried my purchase to the car. I have further purchases I would like to make in the near future and will certainly be returning to this store due to the service during this purchase.

Outstanding service from all members of staff. Store was spotlessly clean

The salesperson Jason Kodey was very helpful and pleasant

Pleasant knowledgeable staff. Efficient dealings and polite.

Good customer service, it was first day open after lockdown and staff were busy but they kept on eye on customers needing help.