Dreams

Jason approached me very soon after entering the store. He was friendly and helpful, but not pushy, taking time to understand my requirements and giving me options, before making suggestions. I was given the chance to try several beds before making my choice, and even given a pillow matching my one at home to give an accurate comparison. COVID safety was excellent, with pillow coverings and sprays being used, in addition to the usual masks and gel. Even the bottle of water I was provided with, and the card machine, were wiped before and after being passed to me. There was a good choice available, but not a bed base to suit my taste, so Jason found some online, and with his knowledgeable help, I was able to find one I liked. Overall, a very friendly and helpful experience. I'll be back for my son's mattress soon.

From the moment we walked into store we were welcomed but didn’t feel pressured. We had a mooch around as we weren’t planning on buying that day, then we were approached again by a young girl her name was Kodey, her knowledge and professionalism was outstanding her selling skills is something your company should hang onto. We had bottled water while the sale was put through

Kodey was extremely helpful and great at her job. The mattress and bedding we brought was great quality and we can’t wait to try it out.

On entering the shop we were greeted by the lovely Kodey who went out of her way to learn what we wanted and tried to help us choose the right mattress for us both. Never once did we feel pressurised into buying there and then, we explained we were waiting for a refund on a mattress and that we would be back. When we returned we asked for Kodey as we were so impressed with her the first time round we wanted her to have the sale, she didn't rush us, we tried the mattresses again to make sure it was the one we wanted and we proceeded with the sale, never once did we feel rushed or pressurised. Kodey was very knowledgeable about the store and the products and hopefully we have now found the right mattress for us both.

Good customer service

The assistant we spoke to gave us all the information we needed.She was very helpful without being pushy.

The sales advisor was welcoming and knowledgeable and took care to enable me to make r The best choice for my needs

Complicated order for single and double bed for static caravan. The assistant was very helpful and friendly - knew her stuff and we were able to place the order and organise removal of old beds even though caravan is in North Wales. Well done.

The assistant was very friendly and helpful in showing me what my options were, then left me to make my decisions and not feel under pressure before returning to help me make my purchase.

friendlyness of the staff and the help with purchsig the right bed for us on the bed assesment m/ch