Dreams

Rebecca looked after me, she was very polite, informed me of the products well, good knowledge on the difference and tailored what I looked at pending on my budget. She said she has only been with dreams for 3 weeks! If she wasn’t there I would of probably walked out with nothing

Visited the new Kidderminster store last week. We were greeted by Jason who was very helpful and he explained everything we needed to know about the beds and mattresses. He even measured everything for us, then we went home and measured up and came back to purchase 3 beds and 2 mattresses. We would highly recommend Jason and his team, we didn’t feel pressured to buy anything, we chose at our own leisure. Even enjoyed a free cuppa!

Exceptional staff - Chris was so patient and helpful throughout the whole process, not pushy at all, just really informative and supportive. My partner and I have very different preferences in a mattress and so we weren't easy customers but with his help, and the great advice offered by Jason the store manager, we have both come away happy with our decision and excited to receive our new bed! Thanks!

I was very satisfied however the item I wanted was more expensive than I expected to pay.

The mattress although covered in heavy plastic, was dusty along two sides. And REALLY you don’t need to notify me that your coming soo many times, in both texts and emails. Totally over the top.

More choice in store would have been good

Very high prices

Satisfied with the assistant. Just not able to get drawers on both sides of the bottom of the bed hence had to pay more for what we wanted plus 2 smaller drawers.

Highly satisfied the sales assistant who was good

The experience we had was fine and everything we asked about were answered. That’s why we proceeded to purchase the mattress. The only thing I can say is , we will only know how satisfied we will be is when we can really try our mattress is when we can sleep on it for a few days.