Dreams

Acknowledged on entering the store and offered assistance if and when required. Only shown product relevant to my needs. Staff very knowledgeable about individual products and able to give background information which was invaluable and assisted me in making an informed choice.

We were attended by a member of staff who was friendly, knowledgeable and flexible with the products we tried. We weren't rushed and were given the time and opportunity to try many items and ask as many questions as needed.

Got both the service and product I required

I feel that Brandon from the Kidderminster store was very helpful, he listened to our budget and we tried the bed which told you which mattress is best for you, we tried around 5/6 mattresses, and he gave us plenty of time to decide and figure out which was best for us, telling us to lay on the bed as long as we needed. When we finally decided we sat down to discuss payment, we chose finance and he asked us if we wanted a drink while we sorted this part out, and was very chatty and made us feel very welcome, overall a good and comfortable experience at this store

Excellent advice from Brandon at the Kidderminster store, friendly and approachable with a wide knowledge of products available

Our needs were listened too and the assistant gave us every opportunity to try the different mattresses.

We had a very helpful,friendly assistant

Brandon recognised me as a returning customer and knew exactly which bed I was interested in. He was extremely friendly, chatting to myself and my young son, and even offered me a drink while placing the order. I would highly recommend friends to visit Dreams, and Brandon in particular.

Rebecca served us, very professional, knew her stuff, very friendly, such a fab friendly store to visit

Rebecca, the assistant who helped us, was superb. She claimed 24 years of experience with beds and mattresses, and she correctly predicted what the fancy electronic bed scanning machine would say. She went to great lengths to find the perfect mattress, and we are hopeful that it will be.