Dreams

The customer journey, polite , professional staff, good choice of products and product information.

I am in sales and want to particularly compliment the management and training in this store, Brandon who served me on the day had been taught how pushy selling can deter people as was not the case at bensons next door! He listened to the customer, had great knowledge and went about everything in an efficient manner. I have already recommended Dreams to two clients and am normally reluctant to recommend as it can be negative for your own reputation.

Very helpful staff Brandon and Jason. Really friendly and very knowledgeable. Offered products to try but not pushy.

Very friendly knowledgeable staff Good choice of product nicely aid out shop

Chris was very knowledgeable and listened to my needs took time to show us several products and quick and easy order process. Chris was very friendly and made us relax. Have already told friends about good experience

Good customer service Brandon is a nice guy

I am so happy with my purchase just saved 20% on my bedframe

Great customer service. Chris judged us just right. Gave us the information we needed, he knew when to leave us alone and when to help. He was unobtrusive but whilst paying attention to where we were at in our decision making process. We felt that he made sure that understood our needs and had good product knowledge to meet these.

We were extremely happy with the service and advise from Becky. We don't live local to the store but our friends recommended Becky so we decided to visit the store. We are so happy we made the journey and can't wait for our mattress to be delivered.

Just a great all round experience. The team in the Kidderminster Branch are attentive and actually seemed to care.