Wild Birds Unlimited

My clerk Debbie greeted me as I entered, asked how she could help, guided me to the bird seed I needed, made sure I got my birthday gift, reminded me that I could renew my DSC membership, and took care of that, made sure I received my DSC renewal gift and explained the differences between the two bark butters available, told me of the bird bucks I had earned and reminded me that I no longer needed to keep track of my personal points and helped me carry my merchandise to the car. Debbie was not selling products. She was offering SERVICE extraordinaire.. I think that's why WBU Kettering does so well because all the staff is trained to do the same thing. I am not a big shopper but I always enjoy my visits to WBU. I know I could probably buy my seed for a cheaper price, but the experience would never be so enjoyable.

Fast, courteous service

Ordering online was easy and the pickup was also very easy. The staff was friendly and professional. It was very helpful that I did not have to get out of my car and the order was loaded with care.

Solved an annoying problem by consulting with your staff, was able to get seed that wouldn't grow, and my birds are thrilled.

I tried to place a order online with a coupon code and the item showed out of stock-but when I called they were able to pull the bird cylinders aside for me for pick up-truly grateful for this wonderful store and the fantastic experience I always have there. ~:)

Needed a repair of a bird feeder bought at BU and they happily fixed it.

excellent products and knowledgeable staff.

Customer service can't be beat!

The store has such a warm and welcoming feel. The staff are always available, friendly and helpful. The products are plentiful and varied. It is fun to just look at everything! The livestream of the birds and wildlife is fascinating!

Knowledge and courtesy of staff. Quality of products and frequency of special sales.