
By Cat4lady | 3/1/2024
Everyone is very friendly & customer service oriented. If a newer employee doesn't know something, they do not hesitate to ask an experienced employee, which speaks to open communicative management

By Kathy R | 2/28/2024
Friendly staff, always wanting to help. I’m greeted as soon as I come thru the front door.

By Jon | 2/25/2024
The seed is a little pricey, but you get what you pay for. Everything is very high quality.

By Birdman | 2/24/2024
Great store and staff have always been very helpful, which is one reason we always come back.

By Rowe | 2/20/2024
Staff & selection were great. Very friendly staff.

By Jean B | 2/20/2024
It's always a pleasure visiting the store. Everyone is nice and knowledgeable. We initially came in for the Blue Bird Presentation which was enlightening. So, I bought something for our blue birds!

By Tom S | 2/19/2024
The ease of shopping for items and the friendly staff!

By RB | 2/16/2024
My clerk Debbie greeted me as I entered, asked how she could help, guided me to the bird seed I needed, made sure I got my birthday gift, reminded me that I could renew my DSC membership, and took care of that, made sure I received my DSC renewal gift and explained the differences between the two bark butters available, told me of the bird bucks I had earned and reminded me that I no longer needed to keep track of my personal points and helped me carry my merchandise to the car. Debbie was not selling products. She was offering SERVICE extraordinaire.. I think that's why WBU Kettering does so well because all the staff is trained to do the same thing. I am not a big shopper but I always enjoy my visits to WBU. I know I could probably buy my seed for a cheaper price, but the experience would never be so enjoyable.

By L T | 2/16/2024
Fast, courteous service

By jp | 2/16/2024
Ordering online was easy and the pickup was also very easy. The staff was friendly and professional. It was very helpful that I did not have to get out of my car and the order was loaded with care.