Wild Birds Unlimited

I was getting two boxes of the large seed cylinders. I was definitely not specific enough, but I did ask for no No Mess cylinders. I ended up with two. Plus 3 that were far more expensive than I wished to spend. I wish the selection made had been shared with me.

We had trouble finding new location, the old location was more convenient for us

Seems to be much smaller,

Still haven’t heard back on whether my broken bird feeder is covered under warranty. Someone was supposed to call me back. Sally Riggs 510 219 1359

This questionnaire has the option of order by phone and pickup at store. When I ordered by phone to the Walnut Creek Ca store last week last week, I was told that spore pick up was not available. So my only opting wsas dedlivery - with and $8 charge to be delivered "within 3 days". When the store was in Pleasant Hill CA, I always got excellent service. I like the seeds I buy and have a standing order.

I wasted a lot of time trying to use the website. My order included an item that should have been canceled that I will have to return. (We exchanged one item for a different size once we found it was available. I was never able to complete my order on line even with the help of a customer service rep and had to order over the phone.

I highly satisfied with the product and the costumer service.

Because I can't go to the store and get these products today.

I placed an online order for delivery. The next day I checked the website for my store & saw the new address & store hours. I have never received a notification that the new location was open. I would much rather shop in person.

Sincere Staff