
By Anonymous | 6/30/2020
After waiting more than 30 minutes outside to get in store; salesperson was a little abrupt, non attentive and seemed impatient with me selecting merchandise.

By Princess A | 8/22/2019
The charms pretty much sucked. Only had Disney charms as if all your customers are young. Variety was close to none and the prices were ridiculous

By Lucy | 8/6/2019
I came to replace a charm that I had lost, found it, after waiting around for 20 minutes to be helped with only 2 customers in the store, I purchased the item, but when I got home and added the charm to the bracelet it came rite off the clasp does not close now I know why I lost 2 charms of the same kind on this bracelet. I will be returning the charm but I’m not sure if I’ll replace it.

By Josie Rodriguez | 5/20/2019
Upon my arrival at the store I was not greeted. I had to ask for assistance. When I did ask for the assist, the sale associate looked annoyed for me to ask her help.

By JUbilee | 10/24/2023
I spent 300.00 and was not even offered a free gift

By Steph | 4/1/2023
Sale associate was rude

By MT | 3/9/2023
The sales associate was very rude. Which ruined my shopping experience at the store.

By Anonymous | 2/7/2023
This location was not a very welcoming one. The sales associate was very pushy and also not knowing where ALOT of things are. Also she said a comment about how much can we afford which I felt rude. She followed my boyfriend around the store which was very weird to me because I was the one looking at charms. I’m from this area where this store is and I was very surprised at thah behavior.

By KayeS | 12/27/2022
The sales associate was not very helpful. My first experience at this store was great in August. Then I've had 2 bad experiences at this very store. I felt rushed and very unwelcome .

By Unhappyguest | 12/21/2022
Line management was terrible as was the person at the door. The way he spoke to people waiting online and letting people skip the line just awful customer service.