Dreams

749 ratings
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RachelW

By RachelW | 10/2/2021

Excellent staff friendly welcoming service nothing too much trouble Omar was great and provided assistance with products and offered a great deal Omar’s colleague was also helpful when collecting our mattress couldn’t have asked for anything more thank you to both

Gavin.H

By Gavin.H | 10/2/2021

I was recommended to go to dreams as I needed a new bed and mattress. I am a bit self conscious when discussing personal habits etc. publicly especially how I sleep. However, when myself and the Mrs. entered the store the store assistant named Melvyn approached us and made us feel at ease. He was understanding especially when I said I had back and shoulder issues. He was very informative every step of the way and getting us to try out the bed analyzer. When trying the recommended beds he didn't loiter about and gave us space to lie in the beds which was good. Would have made things awkward if he just stood there next to the bed as we are laying there. When searching for bed frames he sat us down and got us involved in searching for the right bed frame on the dreams website. When the perfect item was out of stock. Melvyn spent extra time seeking a similar one that was in stock and ensured both the chosen mattress and bed frame are delivered ASAP as we told him we just bought a new house and it's unfurnished so we couldn't move in yet. Lovely guy and easy to talk too and very helpful. Would go back and seek his help on any bed matters.

Colin & Maureen

By Colin & Maureen | 9/30/2021

An excellent shopping experience. Dave (sales assistant) explained everything very well and was really attentive.

Jenny, S

By Jenny, S | 9/28/2021

The young man was helpful, knowledgeable, friendly and gave us the time we needed

Lauren

By Lauren | 9/26/2021

David the colleague who served us was brilliant, from the second we walked in he came straight to us and helped identify what we were looking for. He was friendly and approachable and made us feel welcome and at ease with purchasing and delivery He’s a credit to the store Thank you

Sue WY

By Sue WY | 9/23/2021

Just made my choice easy. Thank you 👌

Jonathan

By Jonathan | 9/18/2021

Jason, the salesperson, was not pushy, but he was very helpful and knowledgable and made our bed selection process easy and fulfilling

CG

By CG | 9/18/2021

The sales assistant was very, knowledgable and friendly

Julie G

By Julie G | 9/12/2021

Staff very friendly and very helpful

Lisa j

By Lisa j | 9/11/2021

The man that helped was a lovely person took his time and explained everything out me and my husband in the dream machine and showed us different matteress and we tried about 4