Dreams

1098 ratings
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Kirsty p

By Kirsty p | 7/19/2020

Molly from your Grimsby store was very helpful and friendly. We came on the Saturday but needed the measurements of the bed, Molly was very helpful and did not pressure us at all. Your shop was busy on the Sunday and even though we had to wait a little while, Molly explained she would be with us as soon as possible and apologised for the wait. She also remembered us from the day before. Hygiene and covid safety was excellent, a couple came in and was very rude to molly and a male member of staff after being told to wait. Both members of staff was very professional and explained calmly the reason for the wait and handled the situation greatly.

Kirsty p

By Kirsty p | 7/19/2020

Molly from your Grimsby store was very helpful and friendly. We came on the Saturday but needed the measurements of the bed, Molly was very helpful and did not pressure us at all. Your shop was busy on the Sunday and even though we had to wait a little while, Molly explained she would be with us as soon as possible and apologised for the wait. She also remembered us from the day before. Hygiene and covid safety was excellent, a couple came in and was very rude to molly and a male member of staff after being told to wait. Both members of staff was very professional and explained calmly the reason for the wait and handled the situation greatly.

Kirsty p

By Kirsty p | 7/19/2020

Molly from your Grimsby store was very helpful and friendly. We came on the Saturday but needed the measurements of the bed, Molly was very helpful and did not pressure us at all. Your shop was busy on the Sunday and even though we had to wait a little while, Molly explained she would be with us as soon as possible and apologised for the wait. She also remembered us from the day before. Hygiene and covid safety was excellent, a couple came in and was very rude to molly and a male member of staff after being told to wait. Both members of staff was very professional and explained calmly the reason for the wait and handled the situation greatly.

Kirsty p

By Kirsty p | 7/19/2020

Molly from your Grimsby store was very helpful and friendly. We came on the Saturday but needed the measurements of the bed, Molly was very helpful and did not pressure us at all. Your shop was busy on the Sunday and even though we had to wait a little while, Molly explained she would be with us as soon as possible and apologised for the wait. She also remembered us from the day before. Hygiene and covid safety was excellent, a couple came in and was very rude to molly and a male member of staff after being told to wait. Both members of staff was very professional and explained calmly the reason for the wait and handled the situation greatly.

HCW

By HCW | 7/18/2020

Both staff members were busy, but I was acknowledged when I entered the shop. Explained that I wasn't really sure what I wanted except that needed support from a new matress. Molly, the assistant who served me, took me over to the sleepmatch and explained how it worked. She was very attentive and once sleepmatch was completed, she showed me the mattresses which were recommended by it. She allowed me to go from one to another, and back to ensure that I was happy with the mattress before purchasing. Service was friendly, not overpowering, a delivery date was found and confirmed to suit myself. Everything was explained clearly and personal details checked at every stage of completing the purchase.

HCW

By HCW | 7/18/2020

Both staff members were busy, but I was acknowledged when I entered the shop. Explained that I wasn't really sure what I wanted except that needed support from a new matress. Molly, the assistant who served me, took me over to the sleepmatch and explained how it worked. She was very attentive and once sleepmatch was completed, she showed me the mattresses which were recommended by it. She allowed me to go from one to another, and back to ensure that I was happy with the mattress before purchasing. Service was friendly, not overpowering, a delivery date was found and confirmed to suit myself. Everything was explained clearly and personal details checked at every stage of completing the purchase.

John H

By John H | 7/16/2020

Marta was extremely knowledgeable and very friendly. We were advised re health and safety, and used Sleepmatch which found us a very comfortable bed. Marta apologised for the fact our bed wouldn’t be delivered until 8 September before we placed the order. All in all our experience was very positive, and Marta and her colleague are a credit to your company.

John H

By John H | 7/16/2020

Marta was extremely knowledgeable and very friendly. We were advised re health and safety, and used Sleepmatch which found us a very comfortable bed. Marta apologised for the fact our bed wouldn’t be delivered until 8 September before we placed the order. All in all our experience was very positive, and Marta and her colleague are a credit to your company.

Margaret

By Margaret | 7/13/2020

James was very helpful. He was polite and took his time explaining the products. Couldn’t hope for better service.

Vickyk

By Vickyk | 7/12/2020

Total professionalism, very helpful and patient