Dreams

I could not be happier with the service from you amazing team and the 3 minute bed test was amazing and pointed out just what I was looking for I will definitely be coming back excellent service I say above and beyond all expectations Kind regards Debbie x

we went into the Grimsby store and was served by the lady I think her name was Lesley we were after an ottoman double bed as I have a bad back I was unable to lift some of the beds and Lesley suggested the electric ones we had a go with one and had'nt thought of one of those. We said we would think about it as we had other shopping to do,we went back later in the day and they were very busy and the man and lady asked if we wanted a bottle of water while we waited which was nice .We were not in a hurry so waited and purchased a double electric ottoman bed,it is been delivered on 10th March . I wouldnt hesitate to go back there and have told friends to go there .They are a credit to your company.

just dealt with very efficiently and p[rpofessionally, very easy process

Staff very helpful and efficient, sleep machine useful. Products available

I never felt pressurized in making a purchase. I was left testing the products out once I was finished I moved onto the next one.

The staff were very friendly and helpful and the machine to find a mattress match was really cool!

Very easy to purchase the right bed

Friendly and professional service. Understanding of my specific needs demonstrated. I was nervous about buying a new bed as it was first major purchase alone and was put at my ease. Care was taken with hygiene. I was offered water which was appreciated.

Malc at the Grimsby store was absolutely fantastic, he understood all my health needs which was leading me to purchase a new bed, he was extremely knowledgeable about products which helped us choose the items a lot easier as our needs where met throughly. He was patient, kind and offered us a drink. He was not pushy or forceful in anyway it was like shopping with a friend. Overall it was a great experience and I we cannot wait to receive our order

When entering the store a staff member greeted us and asked our needs. She straight away put us on the machine to find which sort of mattress was going to right for us. The store was busy, so she left us for 3 minutes while the program finished. She just went over to tell another couple that had just walked in that someone will be with them, at this point we had the manager come to us. He introduced himself as I believe the lady couldn’t get away from the new customers for a short while. The manager took over with excellent service. Went through 3 or 4 mattresses until we found the one we liked. Then the assistant came back to us to complete our transaction. The service from both the manager and the other member of staff was fantastic. I couldn’t of asked for better service.