Dreams

1098 ratings
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sashac

By sashac | 4/18/2021

The man that offered his assistance from us walking in the store to us leaving with a bed we fell in love with, was absolutely lovely and extremely helpful! He showed us all our options and a variety of mattresses that would suit our needs but save us a little money as where new parents. We was offered refreshments through out our experience and felt very comfortable the whole time. Would definitely recommend to our family and friends! Service was excellent

Jayne T

By Jayne T | 4/18/2021

The care taken to both of us to yet the right bed and mattress , was over wellming and they both took time to talk to us and guild us the right way. Can't wait for product to arrive for good night slee p. We were offered refreshments all the way though our visit. A BIG THANK YOU TO MALC & JAMES . 💜

Hannah

By Hannah | 4/17/2021

We spoke to Malc, he made us feel very at ease. He wasn't pushy like we expected the staff to be and was very patient with us, as we had no idea what we were looking for! He offered us the sleep test machine to point us in the right direction and gave us a good amount of mattresses to try. He even told us a trick to find the perfect mattress out of the last few contenders. He was very polite and a very pleasant person. We even had similar stories to tell while waiting for the computer to load to order our mattress. He knew when to leave us be and we went back to him when we needed him. He also told us his personal opinion to send us in the right direction. We had an excellent service from him and you should be proud to have him as a staff member. We will soon be returning to order a bed once we have moved house and look forward to our next visit. Thank you Malc!

Dean j

By Dean j | 4/17/2021

I was very happy with all aspects , it was a bit more than I want to pay but still worth it , was unable to see the bed in the shop as it was a new range and they didn’t have one

Kayla

By Kayla | 4/16/2021

Friendly, informative staff. Very helpful. Covid precautions very good.

Ian P

By Ian P | 4/15/2021

On the day we visited the store manager was on his own due to staff illness. Despite this and having to juggle customers around he was attentive and gave great customer service. Feeling valued as a customer goes a long way.

Jack C

By Jack C | 4/15/2021

Very polite, and he guided me on which would be the best option for us. Top quality service

Kath s

By Kath s | 1/4/2021

We visited the grimsby store to purchase a mattress on entering the store we were well looked after and made to feel safe in the present condition .The service we received where second to none and the help and advice from the assistant that served us help us to choose the purchase of our new mattress many thanks

Gary S

By Gary S | 1/4/2021

Well looked after by staff. Answered all my questions and took time to make sure I was happy with my choices

Ebony A

By Ebony A | 1/1/2021

It was quick and simple and offered a lot of range for myself