
By Josie S | 9/26/2021
We were greeted by Lesley who was very welcoming, friendly and approachable and put us at ease. Her product knowledge and understandable explanations of the benefits of the different types of products were excellent. It was helpful to understand the differences of product as there is so much choice. Lesley was helpful and available when required and yet had that excellent customer service manner of giving the customer some space to have time to talk between themselves. She was patient with helping us to consider the choices to identify the mattress that would most meet our needs. We took a quote after our first visit as we wanted to think it over. It was the quality of the products and the friendly and professional service that made us return to confirm our order. Overall a very pleasant and straight forward experience.

By Pete | 9/25/2021
The staff were unbelievably knowledgeable about the products and therefore could answer all our queries. They were able to satisfy all my needs especially as I have been suffering from lower back pain due to having the wrong type of mattress. With professional help I have been able to identify the ideal mattress for myself and my wife’s needs. This was done extremely quickly and with all the safeguards needed to protect all with the covid issues.

By Highlander | 9/22/2021
The lady and the superior was excellent in the way they both look after us and there was no pressure to buy anything from the store we live in the far north of Scotland and the were going to give us the details of the items we were most suited to us both our nearest store in in Inverness over 100 mile from our home we were so happy with the people in the Grimsby store we ordered these items there and then highly recommend this store and employees

By Ada. B. | 9/22/2021
Your staff were brilliant very friendly and helpful in every way possible. They understood my needs no pressure whatsoever, told me pros cons. All in all very positive way. Am very happy with my purchase.

By Anonymous | 9/18/2021
Excellent no problems good service

By JandJC | 9/17/2021
James, I store, could not have been more friendly, welcoming or helpful to me and my disabled wife. I would gladly nominate him for a staff award.

By SueC | 9/14/2021
On arrival staff where very courteous friendly and showed respect for space due to the climate at the moment. Greeted with offer of a drink and shown to table with screen. Very knowledgeable staff on products and prices steered me in the right direction on choosing the right beds and mattresses for my purpose. Tested mattresses and sorted out different pillows. Very knowledgeable on both aspects. Thanks to Lesley and Malc.

By Roxi C | 9/11/2021
The staff quickly came to help out and use the Sleep analysis. They spent a long time understanding what I liked and then showed me the most suitable and comparisons for full understanding as I’d never bought a bed before. When going through details of ordering the staff worked brilliantly as a team to make the experience as seamless and possible and we very kind in tailoring the ordering process to try and suit my budget.

By Yvonne W | 9/5/2021
Malc was very knowledgeable and helpful without being pushy. He gave us all the information we requested and made good suggestions.

By Steve s | 9/4/2021
Great sales assistant