Dreams

The overall shopping experience was very good due to the assistance we received from Dawn in the Burnley store.Very knowledgeable and friendly lady.

Staff friendly and helpful.

Good friendly staff.

We very quickly found a product to suit our needs.

Went into the Burnley store with the hope of buying a new mattress. Liam was highly professional, very patient and explained the different types of mattresses available and helped me find the closest mattress to the Dreams mattress I had purchased many years ago. Allowed us to test out the mattress, was not pushy or inpatient, and clarified and answered all questions honestly and promptly. Very efficient overall service, was a pleasure to be served By Liam

No pushy salespeople. Welcomed as soon as we came into the shop. We weren’t sure exactly what we wanted so it was suggested to us that we tried the Sleepmatch service. This was an interesting concept and beneficial. It definitely cut down the choice of what we were looking for and saved time, keeping us focused. The salesman - I can’t remember his name sorry - was brilliant, knowledgeable and efficient, making the process easy and fun

Very friendly staff in store, no pressures sales and all the information needed was provided.

Left alone to decide and very informative

Excellent customer service Helpful and informative Allowed me plenty of time to test beds/pillows Informed and informative Great cup of tea!

very helpful and friendly staff from the minute we walked into yhe store he explained the various benefits of the matressessafter our choice he dealt with payment and delivery quickly and efficiently the whole experience was highly satisfactory and stress free the salesman was very friendly and helpful wyou dont always get these days