Dreams

Haroon was very welcoming when we walked in, but not overpowering. We kind of knew what we wanted and Haroon filled in all the gaps and was most helpful. He allowed us to move at our pace and nothing was too much trouble, even providing a coffee. Would certainly recommend my friends visit when requiring a bed or mattress

The store manager was polite and not pushy, he let us relax and take our time making us feel comfortable to make a purchase

The assistant Cassidy was wonderful

The staff were very helpful in locating products and giving advice. Relaxed atmosphere, did not feel pressured. Served by Cassidy who was excellent, as were her colleagues.

The friendly and helpful advice provided by the sales assistant that looked after us on this purchase make us feel at ease and filled us with confidence with the purchase decision. If it was not for the sales assistant helping us and being so personable on the day we would not have made the purchase there and then. Thank you!

Mexcellent customer service from both Jeff and Cassidy, very friendly, helpful, knowledgeable and spent time explaining things and understanding my disabilities. I even received a free cup of tea on both my visits and both members of staff made me feel welcome and did everything to make my experience and purchase smooth and perfect.

Went to your Oxford store and greeted by Catherine one of the staff there.. we had rough idea of what we wanted so she was able to show us several mattress.. She was very friendly and professional and knowledgeable. A credit to the store.. Delivery has been arranged quickly which was appreciated.. Overall great experience..Thankyou

Friendly and knowledgeable staff. Jeff, who completed my order was particularly helpful

Friendly, knowledgeable service and advice

We were looked after by Jeff who was warm and friendly. He appeared to be genuinely enthusiastic about helping seek out the best product for us, giving us a number of different options. His product knowledge was excellent and level of service to a very high pleasant standard. We had made a purchase the previous day with Jeff and returned (had to take measurements) to make this further purchase. All the features of our purchase were very well made without making us feel subject to a hard sell. We felt relaxed and comfortable and even purchased the cover plan insurance!. Very happy with our visit. Jeff's two staff colleagues were also very welcoming giving the store a friendly but professional environment and just what we needed to help us decide. Well done Jeff and crew.