Dreams

Jeff, the store manager in Oxford, took us through the process of choosing our new mattress. His friendly and knowledgeable assistance helped us choose a mattress which suited us the best. We went in thinking we wanted a firm mattress, left with our eyes opened and with a medium mattress which supported us much better. The sleep match service was an absolute revelation and we're so glad we chose Dreams for our new mattress!

The staff were extremely friendly and knowledgeable taking into account what we needed and could afford. And we loved the technology used to find a bed. It made the experience more fun.

The chap in store helped us with all our questions from start to finish, his product knowledge was excellent and he wasn’t too intrusive or pushy and let us have a good wander round before we came to a decision and bought a bed and mattress from him. He also made us both a brew which is always a winner!

It was a good experience as the staff gave us knowledge and helped us find mattresses that suited us. They were focused on us finding the right mattress rather than trying to sell a more expensive mattress. I have been to Bensons previously where they made it far too complicated so we enjoyed the ease of going into dreams.

Great service and products and very kind helpful staff

Excellent customer service.

St Clair was very knowledgeable and helped us find exactly what we were looking for. Very happy with his service and the main reason that we purchased from Dreams over other bed stores.

I recently purchased a TV ottoman bed and new mattress. There was a shall issue with the tv/bed installation but Dreams cape back at out at rectified. So I have now taken my mum to Dreams and ordered this new bed and mattress, looking forward to this being delivered to my mums next week. So spent over £3000 in the last few weeks

Great service by Haroon .. didn't want to spend too much on mattress but after all the information haroon gave us how important that mattress is ..

Extremely knowledgable and helpful staff We had plenty of opportunity to try out the sofa bed, our questions were answered and we were happy with our experience in the store