Dreams

St Clair the lovely man that served us in the Oxford branch was just delightful. He was so funny and friendly. Not a pushy sales person just very professional. It was nice to walk in a shop and not feel pressured. He is a credit to that store.

Knowledgeable and friendly staff, listened to me then gave advice, used bed technology to see what the correct mattress was required, order placed quickly and delivery booked on a convenient date, once delivered bed erected satisfactory, all round good service.

I liked the sales person St Clair, he was easy going and patient. He wasnt pushy in any way.

We knew exactly what we were looking for (ottoman bed frame without mattress) but didn't spot it without sales person assistance. There was only a choice of 3 models which was surprising considering the popularity of ottoman beds these days.

Friendly service no hard selling, very knowledgable.

Te assistant Paulina greeted us warmly as we entered and immediately answered our questions and then advised us to use the test bed. After doing this, she let us test two of the mattresses in the store and was very helpful and showed expert knowledge. Within a short time we had selected the right mattress and then purchased it. The whole procedure was very effcieint and pleasant.

As never having bought a bed/mattress before we were not really sure what products were best. However the staff were extremely helpful and asked us questions on what we were looking for and what we needed. After such brilliant service we came away with a new bed, mattress and pillows. Very happy customers.

I was assisted by your manager Jeff, he was very attentive and gave me lots of choices and lots of information about the type of mattress I needed. He was very friendly, very knowledgable about his products and spent a lot of time with me , made me feel special. I can say I enjoyed the whole experience. I will recommend your shop and I am looking forward to my mattress arriving.

Jeff the sales assistant was very helpful in helping us choose the right mattresses for us and my sister in law, and managed to arrange a suitable delivery date that fitted in with needs. Highly recommend Dreams on Botley Road Oxford

I was offered help immediately by a very friendly assistant, who took me straight to the technology that helps select the right mattress, and he showed me the shortlisted mattresses and had good knowledge of both the products and Dreams’ mattress recycling process.