Dreams

Had no pressure put opon me whilst looking and rep name of st clair was cheerful and nothing was to much trouble second mattress brought from oxford store due to service given

Robert the sleep expert was fantastic, he used personal experience with the products that gave us confidence in what we where purchasing.

We were matched to our ideal mattress through the interactive machine and the staff were very patient whilst we chose our item. The staff were accomodating with our questions and with our time frame.

Haroon was very knowledgeable and helpful, made the trip very efficient and can't wait for our new bed to arrive!

Haroon was fantastic. He has helped us on several occasions previously when we purchased mattresses for our children and he is always friendly and knowledgable. It is for this reason we chose Dreams this time.

We spent the time on the sleep tester and it gave us a list which was very easily explained by the sales guy (ashamedly I forgot his name). We were then allowed to test them and he just left us to it but was always there to answer a question if we peered over and as we did the rounds he emphasized taking our time. Although that seems like a given, it was nice to be reassured and not rushed when about to make such a big purchase.

Friendly efficient

The guy who was there was very friendly and helpful. He made me feel very comfortable taking my time to choose the mattress i wanted. He is aslo always around when i wanted to ask questions. He introduced me to a bed with testing mechanism. And explained to me what type of mattresses suits me.

I was greeted as soon as I entered the store by Jeff. He asked my requirements, explained the machine that determines which mattresses are best for me and made me feel comfortable. I was then given a pillow and plenty of time on my own to try the mattresses. As I also required an ottoman bed and headboard, I was shown the range and the prices were explained to me. Jeff was not pushy and had a friendly manner, which was why, after going to 3 other bed stores, I returned and placed my order.

The staff were very friendly and helpful. There were very knowledgeable about the products. Also the automated mattress finder was very useful.