Dreams

1248 ratings
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Location

Unit 1 Seacourt Tower Retail Park,
West Way ,
Oxford, OX2 0JJ

Padjen

By Padjen | 9/13/2020

There was a very slight glitch when placing the order but this was not due to service from either members of staff we dealt with Jeff and St Claire. There was an issue with our address being processed. This necessitated a return to the store and on both occasions the service was top notch from both staff members mentioned. Although the problem was not in store they were very apologetic that we needed to re visit the store. When ordering our beds St Claire was very knowledgeable and the advice he offered enabled us to make the right choice of mattresses to suit the divans we were choosing. We would have chosen mattresses that were clearly not suitable and we felt his advice saved us a costly mistake. He was clear in explaining why as well. We left feeling very confident that we had been given excellent advice. Excellent customer service all round.We look forward to our delivery early October.

Padjen

By Padjen | 9/13/2020

There was a very slight glitch when placing the order but this was not due to service from either members of staff we dealt with Jeff and St Claire. There was an issue with our address being processed. This necessitated a return to the store and on both occasions the service was top notch from both staff members mentioned. Although the problem was not in store they were very apologetic that we needed to re visit the store. When ordering our beds St Claire was very knowledgeable and the advice he offered enabled us to make the right choice of mattresses to suit the divans we were choosing. We would have chosen mattresses that were clearly not suitable and we felt his advice saved us a costly mistake. He was clear in explaining why as well. We left feeling very confident that we had been given excellent advice. Excellent customer service all round.We look forward to our delivery early October.

Padjen

By Padjen | 9/13/2020

There was a very slight glitch when placing the order but this was not due to service from either members of staff we dealt with Jeff and St Claire. There was an issue with our address being processed. This necessitated a return to the store and on both occasions the service was top notch from both staff members mentioned. Although the problem was not in store they were very apologetic that we needed to re visit the store. When ordering our beds St Claire was very knowledgeable and the advice he offered enabled us to make the right choice of mattresses to suit the divans we were choosing. We would have chosen mattresses that were clearly not suitable and we felt his advice saved us a costly mistake. He was clear in explaining why as well. We left feeling very confident that we had been given excellent advice. Excellent customer service all round.We look forward to our delivery early October.

Padjen

By Padjen | 9/13/2020

There was a very slight glitch when placing the order but this was not due to service from either members of staff we dealt with Jeff and St Claire. There was an issue with our address being processed. This necessitated a return to the store and on both occasions the service was top notch from both staff members mentioned. Although the problem was not in store they were very apologetic that we needed to re visit the store. When ordering our beds St Claire was very knowledgeable and the advice he offered enabled us to make the right choice of mattresses to suit the divans we were choosing. We would have chosen mattresses that were clearly not suitable and we felt his advice saved us a costly mistake. He was clear in explaining why as well. We left feeling very confident that we had been given excellent advice. Excellent customer service all round.We look forward to our delivery early October.

Liz P

By Liz P | 9/11/2020

Extremely helpful assistance

Liz P

By Liz P | 9/11/2020

Extremely helpful assistance

Liz P

By Liz P | 9/11/2020

Extremely helpful assistance

Liz P

By Liz P | 9/11/2020

Extremely helpful assistance

David N

By David N | 9/9/2020

Great service and choice. Made to feel welcome and looked after

David N

By David N | 9/9/2020

Great service and choice. Made to feel welcome and looked after