Dreams

Joshua was very happy to ensure we were happy from the minute we walked into the store until we left. There was no rubbish talk it was all very sincere and the store manager was very helpful and genuine too. Whole experience felt comfortable.

Very friendly and helpfull. Josh knew what he was talking about and explained it well. Friendly but did not bother us too much. Offered us time to make decisions and come back later and gave us a clear descritive quote.

we were greeted warmly at the door by the manager, Jeff, and invited to browse while we waited for the assessment machine to become free, about 5 minutes. After using the sleep machine (fun!) we tried some of the recommended mattresses and Jeff advised us. We soon made a choice, and to my husband's great joy (and mine) we were making the purchase and on our way home.

very friendly and knowledgeable service

Robert was the perfect sales person. He greeted us with energy, friendliness, thoughtfulness and knowledge. We enjoyed the 3mins on the computer bed(sorry can’t remember the name) and he guided us to try a couple of beds, with the result that we ordered the one chosen. He then took us through the options and benefits of various extras … pillows etc and procedures when the bed would be delivered. He also explained that our current bed will be removed by the delivery people for a small fee. On the whole we couldn’t be more satisfied and are so looking forward to our new beds delivery. We felt we were being helped by a friend.

I knew what i was looking for before i went in & was pleased with the help from Robert at the Botley store he was very helpful &freindly . Nothing was to much bother the help we got was so good you should be pleased that you got him working for you Such a happy customer &cant wait to get my bed&mattress to get a good nigth sleep thank you all

It was an easy visit; the employee, Haroon, welcomed us warmly and was able to answer any questions we had about the products we were interested in. He listened to the difficulties we had with a previous purchase and gave advice. He made the ordering process of a new product very easy and demonstrated how some ottoman beds opened and closed too which was very helpful.

The time spent in the Oxford store was very good due to the great customer service provided by Haroon the sales assistant. Very knowledgeable and friendly. Worked on the best price possible for us. We left the store feeling satisfied and happy we had crossed the correct mattress and bed for a suitable price.

Robert from the Oxford branch was hugely helpful, we gave us our requirements and he showed the beds that would meet these. Had we not had this help, we probably would have gone round the store and not really been sure whether some beds met our criteria. Robert was also extremely knowledgeable about all the stock in store. I also enjoyed the virtual analysis to match us with a mattress.

Haroon was very informative and gave us lots of advice in helping us to decide on our bed purchases. He showed much patience and we felt that we were his only clients and he had lots of time for all our questions. Outstanding service!!