Dreams

Everything explained clearly

Easy and plenty of choice

St Clair was extremely helpful through three visits to the store. Initial visit he helped direct us to the products we wanted to see and showed us a selection of materials. Returned a week later and he recognised us, coming over and greeting on arrival. Asked why we had returned and if he could help us. Directed us to sleep match machine as decided we also wanted a mattress, showed us a variety of those recommended for us and provided information on all products. Happy to answer any questions we had. We told him we wanted the night to think about the products so he provided us with a quote for the items we liked. Gave us a curtesy call the following afternoon, returned to the store half hour before close and he greeted us and helped process the order quickly. Before leaving he explained the assembly process this was even though the shop was due to close. We were highly satisfied with the experience at dreams oxford because of St Clair.

Customer service very good Jeff the store manager of Botley Oxford was very helpful and explained everything clearly

St Claire who served us at Botley, Oxford was extremely helpful and knowledgeable!

Jeff was extremely helpful and we used the sleep bed to see what our preferences were. We tried all the styles that were selected and found one we liked

The 2 members of staff who helped were excellent, despite a computer issue which meant it took ages to put the order through, we got there eventually, it was the end of the day on a Friday and they were both helpful, professional and did everything they could to make sure we could place the order that evening.

Quick service , welcoming atmosphere , good ambience . The gentleman who attended to me was Robert . He had immense patience throughout .

St Clair was extremely courteous, no pressure, very obliging, made us feel very comfortable. He appeared to know what he was talking about. We left the store very satisfied with what we had purchased. Thank you

Was given assistance straight away. He was very helpful and knowledgeable about the mattresses and what I needed. The delivery date was only a week and I chose a time to suit me. Also there was a sale so the price was good too. Overall it was great.