Dreams

1248 ratings
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Location

Unit 1 Seacourt Tower Retail Park,
West Way ,
Oxford, OX2 0JJ

Antoni C

By Antoni C | 8/14/2021

We knew what bed frame we wanted, but with the huge selection of matteresses made it complex and difficult to know which is the right one. Your sales rep put us on your special machine that gave us a much reduced choice based on our sleep patterns. Then directed us to try several of the selected ones. Extremely helpful!

James M

By James M | 8/11/2021

Service was quick and efficient and the salesperson had up to date knowledge of the products available.

Cynthia B

By Cynthia B | 8/11/2021

Customer Services were excellent. First class, such pleasure to speak with your very professional staff ar Dreams. Well done indeed.

Bonzo

By Bonzo | 8/10/2021

They were very attentive upon entry to the store asked questions as to our likings did a bed test then proceeded from there, all good

SleepTim

By SleepTim | 8/10/2021

The assistant was brilliant . He helped us in a timely & professional manner. Listened to what we wanted inline with our budget but most importantly gave us enough space when needed. The dreams machine which takes your age, health issues a sleep orientation was really helpful and tastefully used. A nice touch being offered a water as we had been out and about for a while. One of our best shopping experiences in quite some time. Thank you.

Jane s

By Jane s | 8/10/2021

The store manager who dealt with me was exceptionall helpful knowledgeable and friendly and through out my visit helped and guided me all the way through . I left feeling very happy that he took the time I needed never once trying to rush me or show that he was not bothered if I purchased or not . As I’d been in another different bed store previously I felt they were not customer friendly or showed any sign of caring for you as a customer . When I went into dreams I felt completely at ease with the sales person who showed he had experience in customer satisfaction I would highly recommend that dreams store .

Marie Mc

By Marie Mc | 8/10/2021

We did not really know what we wanted but ended up with exactly what we needed. Thank you Jeff in the Oxford store. Cannot wait for delivery.

Mags

By Mags | 8/9/2021

Having not bought a mattress for at least 15 years, the sales man patiently answered my questions ,was very knowledgeable and helpful.

Rob

By Rob | 8/9/2021

Haroon was really helpful

Chris P

By Chris P | 8/8/2021

We knew we needed a mattress and after a little research we thought we might want a combination one. St Clair (hopefully got the name right) offered assistance to us quickly upon entering the store and patiently took us through every step we needed to go through to make a decision. We are very happy with the new mattress and even took home 2 extra pillows all suited to our price range.