Dreams

Overall we were, but initially the member of staff approached us quite quickly and chatted very fast without knowing of course that my mum is profoundly deaf. Had we not had been there to explain this my mum probably would have walked out without making a purchase. She finds this very off putting anyway without the added pressure of trying to listen as hard as she can when a member of the team is talking just too fast. Some better training within the Dreams show rooms for your staff too accommodate the deaf would be helpful.

overall everything was good while visiting store.staff was friendley very helpful nice costomer service. Very nice atmosphere. We will visit again in future.

overall everything was good while visiting store.staff was friendley very helpful nice costomer service. Very nice atmosphere. We will visit again in future.

overall everything was good while visiting store.staff was friendley very helpful nice costomer service. Very nice atmosphere. We will visit again in future.

overall everything was good while visiting store.staff was friendley very helpful nice costomer service. Very nice atmosphere. We will visit again in future.

The prices of the items are very expensive.

Your employee failed to book the date properly on the computer which resulted in the earliest and most convenient date being lost

Supposed to apply coupon but didn't

The colleague was between two minds, walking off to other customers half way through my purchase. To follow she flew through the purchase without much care for the customer, more in mind for the purchase. At the end it almost left us bewildered and confused on exactly what had happened and what we paid for, but at the same time we knew. Hard to word. After our purchase she basically left us sitting to go to other customers, you know just when the money was approved Kind of thing. Was an unusual purchase of something of great value.

quite a long wait for delivery. after spending quite a lot of money you have to pay extra for the old mattress to be taken away then pay extra to have it assembled