Pandora Jewelry

The sales associate was so pleasant, curteous, and knowledgeable. It is very rare to get that kind of customer service nowadays.

My sales associate was so patient and kind. She was also friendly. She knew a lot about the jewelry and helped me with my exchange and purchase. It was a smooth visit!!

My husband and I had the pleasure of working with Nancy. She was incredibly friendly and professional

My Sales Associate did an outstanding job addressing my concerns regarding the defection on my Pandora bangle. She is highly knowledgeable of the products, she is extremely detailed oriented and she possesses the highest level of professionalism! She should be commended for a job well done.

Long time customer and manager is very good...sales staff are good but not always on top of new merchandise...not all new is out...you have to ask then the find it which takes time...hard to locate pricing on some items but process is getting better...takes longer.

My sales associate was a pure sweetheart! She was so friendly and helpful especially after having her wisdom tooth pulled the day before. I really appreciate her attitude and constant smile even in pain. She made my shopping experience so much better.

The location in The Mall at Columbia always provides great customer service and has an inviting atmosphere. I came here because the customer service at the Towson Mall was very deterring. Two sales associates, on 2 separate visits, told me that I had to go back to the Mall in Columbia location in order to exchange my defective bracelet, because that’s where it was originally purchased and they wouldn’t exchange it at Towson; I will never purchase from the Towson location again.

Our sales associate Nia made our experience GREAT. She was very very Knowledgeable of the merchandise and helped direct us to what I was looking for.

Once we were able to get in the store, the experience was very quick and efficient. The representative was very friendly and was able to complete the transaction quickly. We watched the cleanup process between store visitors and were very satisfied with the job done!

I called the store to place an order. Bria knew exactly what I wanted and was able to put the charm on hold for me until I could pick it up the next day. I called the store when I got to the curbside pick-up area and within 20 minutes, Bria brought the charm to my car. She was very friendly and courteous!