Pandora Jewelry

I just personally find the items a little overpriced, but other than that service was good and clerk was knowledgeable of merchandise

I made this purchase at 6:05 PM when I got home there was an email waiting for me with the offer of a free bagel with purchase. What I purchased was a bangle and a charm, I was also looking for a leather bracelet which they were out of and the sales person did not offer to order it for me and I was looking for a charm that was discontinued. I know feel that the sale was more important to the sales person then the honesty – he would’ve known that the promotion started the next day and had he told me I would’ve come back the next day and purchase more charms spent a little longer in the store but in the end I’m just upset.

Waiting for a long time to be helped, only to have someone jump in front of me and be served. this is not the first time this happened and there should be a way whereby staff are either more aware or a number system so this would not happen. This is very frustrating I also find that items are often not available. I have been shopping Pandora for a long time and this was not happening a few years ago.

I totally understand the situation of safety purpose for COVID and Christmas busy time, but the staff was rude and showing some attitude during my visit. I waited in line before entering, and when it’s my turn I asked can I browse a bit first since this is the first time I visit Pandora, not quite familiar with the products, staff said yes and started to serve the next customer, which is fine.. then when I ready I asked a staff who has no customer in front of her can I look some rings. Then she started yelling why there is no one serving me, and questioned me why I didn’t wait in line outside and came straight in to the store, I cannot do that there is a reason for the line outside very loud. Then she started to bring rings to me but not very happy on her face... and told me I can only try four rings in total since she has to sanitize. When I decided to purchase her attitude turns way better but no apologize till the end... she is knowledge for the product and I m happy with the products, but might never visit this store again, cuz I felt I not being respected unless purchase.

Aucune insatisfaction. Le tout était parfait. Il y avait tout ce dont j'avais besoin et le service à la clientèle était impeccable.

I can to exchange my bracelet for the proper size (that was mislabeled to start with) then they still didn’t have the correct size. Salesperson offered the Star Wars one as an option but would only give me $10 for mine since I got via promo. She then lied to the mgr when he asked if she did this so he didn’t honour what she said. I was going to purchase 2 other charms (full price) but instead left in tears with nothing

I am satisfied. Just dont like to pay for parking. The sale clerk Lisa was fantastic as she always is. She is very knowledgeable, she knows pandora

I was in on Boxing Day and I understand that it was a very busy day, but the lady who helped me was very much disrespectful and impatient. She was grumpy the entire time and was getting annoyed when we were asking her to show us some products. I bought a ring that day and it was very dirty but she did not want to exchange it for me, she past my items to another lady at the cash and I had to re ask that lady to clean it for me. When I got home my ring was missing a diamond on it and bent as if it was deformed. I was really mad because I had just spent almost 130$ on my ring. The next day I went to Pandora in st laurent mall in stead of rideau and the girl agreed to exchange it for me but then checked the receipt and the size that the women had scanned at rideau was not the same size of the one that I had asked for and got. As I said before, I understand that it was busy that day but my experience this time was very disappointing.