Pandora Jewelry

Great sales. Good service.

Congestion in the store. The system went down causing manual transaction. The wait in line was more than 20min just to pay for items.

I bought 1 item at this time. Everything was perfect.

It took more time than I aspected. I didn’t have my card and the sales associate had a hard time trying to retrieve it on the device she was using. Other than that I would have been highly satisfied.

I was satisfied with my Pandora experience although it was a long wait. The store was crowded, busy. The Sales Associate was very helpful and assisted with my deciding on what to purchase.

Long wait for associate and then another long wait for cashier.

There was an item that wasn't available.

The associate was not very happy once I said I had a return or exchange she keep making a weird face and made me feel uncomfortable

Pandora needs to implement a new procedure on how customers are serviced. In this store, the customer waits by the podium for an employee to greet or acknowledge them. Next, the customer is asked to write their name on the list and wait for assistance. During this time, it is difficult to move about the store without disturbing other customers. When it is your turn, the employee loudly calls your name. This can interrupt other transactions.

I don’t like long wait times and i feel like the sign in process could be better..