Pandora Jewelry

3403 ratings
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Location

556 Orland Square,
Orland Park, IL 60462

Clau

By Clau | 5/6/2021

It was my first time there and I was not explained certain things. I used the wishlist and when I picked up the associate was rude and gave me whichever size. I was unaware I needed to choose a size for my bracelet and he didn’t ask me. I then checked out and asked for an additional bracelet and the lady on register was nice. I then saw she brought the wrong one and pointed it out, she then continued to ask questions like it was my fault. I was disappointed with the lack of communication and misinformation from the associates.

Nahnah

By Nahnah | 4/30/2021

The line was really long. It was first visit. And I didn’t know what to do.

Amya A

By Amya A | 4/17/2021

It was my first time purchasing pandora he left and the sales associate I receive was not 100% helpful at times, a little indifferent and just overall didn’t make me feel excited to be buying me jewelry. I felt weird to ask questions at times. It just seemed like she wanted to get us in and outz

Momof3

By Momof3 | 3/27/2021

I arrived at the store at 650p and was told the store closes at 8p and the line was too long and so I was turned away.... when I questioned purchasing online with I store pickup the door clerk Indicated I could be added to a waiting list to potentially enter the store before 8 PM closing it was only after she recognize that I was most serious about making a purchase and knew exactly what I wanted that she was willing to potential he put me in line. Fortunately I was successful and I did get in the store that day well before 8 PM my dissatisfaction comes from the line being cut off more than an hour before store closing and in my opinion the line was not quite that long.

Yvonne Y

By Yvonne Y | 3/23/2021

The time you have to wait in line to get in the store is terrible and sales associate walk away going to the back when you see you have a long line need to do better.

Vi Castro

By Vi Castro | 1/18/2021

Long line, the floor on entrance was wet and the assistance person dont give me to many options to buy

Lilycd

By Lilycd | 11/20/2020

I expressed some concerns about losing one of my charms because the hoop if loose and she told me “call customer service because I don’t wanna touch cause then I’ll be responsible for it”. She just didn’t want to be bothered. I could’ve spoke to a manager but I didn’t want to cause any problems.

Cw

By Cw | 10/8/2020

The sales associate was too busy trying on the merchandise herself than focusing on what my needs were.

Stacy B

By Stacy B | 9/28/2020

The person that helped me today at the Pandora store was very rude and she didn't show me everything I had to pull things up on my phone that I had stored in the cart in order to ask her questions and she kept walking away

reecie

By reecie | 9/28/2020

The salesperson, seemed as if she was rushing me. to the point when I left and returned home, I purchased the jewelry cleaner that was not in my bag. I haven't went back or called because I just noticed yesterday 09/30/20 and I made my purchases on the 28th. Other than that everything else was fairly well.