Pandora Jewelry

I made a large purchase and was trying to take advantage of your free bracelet offer. I tried to order online from 10/25 until 10/28 which was the end of the promotion. I spent countless hours trying to complete this purchase and made SEVERAL calls to Pandora customer service and was told I would receive a call back and never did. I had no choice but to complete this order in the store and could not get there until after the promotion was over so I lost out on not only having to buy the bracelet but losing 2 other free bracelets. Your customer service (not in-store) was very disappointing and frustrating. Had this not been a gift I would not have spent the money with Pandora.

I was satisfied with my overall experience at this store. The sales person was very helpful and friendly

Time was limited due to current pandemic. Not able to go through all merchandise. Staff was very helpful though

I attempted to exchange a charm purchased less than a year ago. Didn't work. Unsatisfied

Item not in stock. Limited parking space in the front of the store

Limited options of what I was looking for

Had to stand outside in the heAt With my 71 yr old mother even though there was plenty of space in the store to stand.

Wait time

Very clean and the merchant was super nice. The whole experience was super fast and they got me in and out

Sales associates language barrage.