Pandora Jewelry

I have always loved Pandora. Keep up the good work. Make more Harry Potter and Disney collections! I would love to visit your store again.

Wanted to have bracelets cleaned. Unfortunately the service was not available because of the promotion being run. An alternative option was offered but I was not able to take advantage. The sales staff were very apologetic.

I just wish there were more pieces in gold tone

it was difficult to see the full range as can only see the top range displayed in the glass counter.

Had to wait for long for the sales associate to serve Only one sales associate in the store Service was not so professional

The snap on the gift box was broken

The charm I was looking for had been discontinued.

The layout of the store is not very well thought. If you want to see the merchandise, you do not have a lot of space. the associate's counter is too small for them to move around. With the people in the store, we felt like we were packed although a lot of space was not used.. My husband could not stand next to me since there was someone on the left and someone on the right.. Bad experience for him.. As French customers, we are used to better experience.

I had to wait more than 30 minutes to be assisted.

I was making an online return, the sales representative open one of the items (necklace)and started looking closely for about a minute making sure it wasn’t used. Not comfortable the way she made me feel. At the end I couldn’t even make the return because I used the program “after pay” which I get it . But I think it would be better if you scan the receipt first then judge the merchandise . It looks like they don’t like to take returns.