Pandora Jewelry

Was charge for an item and it wasn't in my purchase bag.

Waited on line for an hour.

Was not highly satisfied because the store did not have the products I was looking for. I then had to ask for the card that allows for the extended sale. Only was aware of it from another customer I struck a conversation up with while waiting. Spent close to $400. The representative should've offered this additional savings rather than me asking for it.

Just the long lines and the lack of a lot of workers willing to come out to lines and help by at least giving out books or pamphlets so we can choose before we get in

Cause we all need somewhere to grow so I can’t give you a highly satisfying grade.

I felt there wasn’t enough options of silver and pink charms. However, the lady who helped me was trying her best to help me find what I needed

I was not satisfied with the return/exchange policy. I have a gift that was broken and was told that nothing could be done. So I have a broken very expensive bracelet that I could do absolutely nothing with.

The was so nice

On Monday November 23rd, I visited the Bay Plaza location to purchase a new bracelet. I asked the Sales Associate about an email I received about Black Friday offers. She said the last offer was Friday November 20th. I reread the email and saw it started again on November 24th. I was going to wait to purchase my items but she insisted the sale was only valid online. Today, I check my email and the sale does start today in store and online. I understand stores need sales but I would've much preferred to wait to use the Black Friday offer.

The wait time line was very long outside the store