Pandora Jewelry

i was not told about the special that was on sale. 3 charms and a braclet for 150.00$

Had to wait 52 minutes before someone helped me.

The wait was ridiculous

Pésima atención departe de donación h

My saleswoman acted like she didn’t want to sell to me. Didn’t give me a box or anything. Talking to her it was almost like she didn’t care about my service. I would've left if it weren't for the ring. I love the product i got.

unable to locate my account

Alessia La persona que nos atendió nada amable Ni una sonrisa No debería trabajar atendiendo al público Se le preguntó alguna opinión con respecto a la compra y se quedó muda no volveré a Wellington mall.

I originally purchased 2 items as a BOPUS. I saw and purchased an additional charm at the store. There was a promotion- spend $150 get a free limited addition bracelet. I asked the sales girl if I was going to receive the free bracelet now because I purchased the an additional with my BOPUS order. I was informed I was not able to unless I did a return on 1st order and re-purchased all items together. I found that not customer service to a customer who continues to purchase from the Pandora Company. I shouldn’t have to do an extra step just to get something I earned. Needless to say, I was very disappointed but left the store with what I purchased anyways minus my “Free bracelet”. Pandora, respect your loyal customers and keep them as a loyal customer! This shopping experience has me not wanting to make any future purchases from your company.

The associate seemed bothered, I’ve been a loyal customer for over 15 years. I asked for a charm and she appeared to be getting it but then only boxed up the 2 safety chains and handed me the receipt. Not sure why, then she walked away from the counters.

My sales associate asked if I was having a baby. I am not. I told her I already had him. Later during my interact with her she asked if I wasn’t getting any sleep and then proceeded to point at the bags under my eyes and said I can tell. The whole experience I was just taken aback and not sure what even to say or do so I continued with her. If I hadn’t been in a rush and trying to get out of there I would’ve asked for someone else.