Pandora Jewelry

I came to pick up my online order and they said it was canceled the day before. I called before I drove over 35 miles to come pick it up and i was not told the order was canceled. the rep said she did not look on the receipt she just saw the package with my name on it. i feel like i wasted my gas and my time. They did offer me 10% of my purchase.

The whole experience of the Town Center, Pandora was just was not pleasant. Spending $500 on a bracelet every representative need to be pleasant. My representative act as if she didn’t want to be at work no smiles fake smiles walking with your hands folded when asked a question it’s not the way you need to be at work I just know that I will take my business elsewhere I will shop online before I come back into Pandora town center

I did not have the opportunity to look around, I felt rushed.

You are not allowed to look at merchandise. Waited 44 minutes before I was helped. Had to stand on a number until a sales person was available. So much for “shopping”

Poor customer service, sales associate did not offer any ideas or suggestions to my questions Seem in a rush.. Kept asking "what else " Didn't took the time to make us any offers

The sales person was rude and condescending when I asked if they honored on line pricing. Didn’t want to wrap the gift

They didn’t do returns from an online purchase

I wanted my necklace to be cleaned, I was told they were not cleaning jewelry, however we can sale you a Jewerly cleaner. One services that set this company apart from other jewelry stores just became average.

I felt very overwhelmed at first walking in with the new rules and the store person coming at me while on the phone to tell me not to walk around the store

Not all items I wanted were available in store nor available for order.