Pandora Jewelry

It was just a regular pandora run. There wasn’t much going on. It wasn’t bad at all!

Too many items I wanted out of stock. It’s Christmas, that shouldn’t happen

The Charm said I was looking for we’re not in stock. But the sales assistant was able to find one in a display case

The iPads were not working. It took to long to check out due to that. My information wouldn’t come up and then they had to change and re scan I purchase

I went in knowing what type of charm I wanted and she was very helpful in showing me my options. I think the experience would be harder if I didnt know what I was looking for. A lot in the display was seasonal so it would be hard for someone that does not have an exact picture in their head. That is why I said satisfied rather than highly satisfied.

The store seemed small and congested

I was satisfied

Tried to exchange a charm which I wasn’t satisfied with and the associate didn’t approve

The Lion King box set was not in my size. Sales person did offer to order

I paid cash for an item in Las Vegas at a store that apparently a corporate store. When I tried to return my item to the store in my town I was told it was a franchise store and they could not refund my money. They could give me a store credit though. She told me i could contact corporate to see if they could refund my money. The receipt states “Our goal is to exceed your expectations. If you are unhappy with this product we offer a 30 day refund on unused products with your receipt. It said nothing about the difference of a corporate or franchise store return. I paid cash for my purchase and it was not an option to get my cash back. I needed to take a store credit. I don’t think this was “exceeding my expectations” in any way. I will say all the sales and consumer affair personnel I talk with were very nice. I am still disappointed that getting my cash back, within the 30 days was not possible.