Pandora Jewelry

Well I was in a rush to beat my wife home on her work break and I had a little over an hour to make it from Battle Creek to Kalamazoo and back to our house before she got home on her break and so I needed my shopping experience at the Crossroads mall Pandora store to go smoothly and it did just that. I had called earlier in the day and explained on the phone that I needed the new heart clasp 7.1 inch pandora charm bracelet and asked if they would please hold it for me until I got off work to drive there. So upon arriving I got to the store and was greeted by Imani who I told I had a bracelet waiting for me to pickup. She then got it out from under a cabinet for me and I said the 2 for one special is going on right? and she explained it was and I asked if I could see a unicorn charm and their heart charms. She got a couple trays out and showed me the unicorn one which I purchased and also showed me the heart charms, my eye immediately caught the purple one cause the wife loves the color purple and so I scooped that one up also. My shopping trip at the Crossroads Mall Pandora store was a good fast one thanks to Imani and her knowledge of her job.

They got great customer service

I was able to get what I wanted, it was in stock and the staff were happy and helpful.

BETHANIE, THE SALES ASSOCIATE, HAD A SUPERIOR KNOWLEDGE OF THE PRODUCT LINE. SHE WAS VERY FRIENDLY AND EXTREMELY HELPFUL.

Lorin put our pieces on hold, we went to pick them up and Elise was very helpful. Great store to visit. Elise was very personable.

Great Costumer Service. They helped me when I didn’t know what to get my sister for her birthday.

Always friendly service. Always knowledgeable. Eager to help and recommend products. Great selection of items. Will shop with again when looking for pieces.

Gr8t service

I was greeted right away and she knew just what ring I was asking about. She knew her jewelry! She wasn’t pushy and she made sure I knew about the sale going on.

Asked how the charms functioned,what was special about each item chosen. How to clean