By Aya A | 9/11/2022
excelent customer service, Aye was the best, she did a great work, for that reason I will back to this store in Fair Fax oaks at Washington
By Chris L | 9/7/2022
The sales associate was very helpful in sizing the bracelet I bought for my wife and explained the reasoning in questions I asked.
By Dragon25 | 9/5/2022
Melanie was very nice and helpful. Very knowledgeable. She was amazing and amazing first experience. Quick to answer any questions. Overall I had an amazing experience
By Nabby | 9/2/2022
Karlin provided excellent customer service and I end up purchasing 2 additional items apart from my original intend to buy just a bracelet. I will be back to buy additional items I discussed with Karlin
By Craig B | 8/28/2022
Our salesperson Aya was friendly and knowledgeable. All of our questions were answered quickly and the products we wanted to see were made available. Overall this was a great experience thanks to Aya.
By Anonymous | 8/27/2022
On August 27 morning the customer service associate was extremely helpful and friendly. Me and my daughter was so happy by her service but we failed to ask her name.
By Jenny T | 8/26/2022
Aya texted me for the new collection of diamonds. She was helpful a lot during my visits. Sharon has her strong beloved team!
By Maricela López | 8/17/2022
Las muchachas de la tienda fueron muy profesionales, atentas y amables y dispuestas para la ayuda, estoy muy complacida con la atención y la cordialidad
By Kay Batch | 8/15/2022
This is the 2nd Pandora store I went to. On Friday 8/12/2022 I went to the Dulles Town Center, Sterling Va store and was ignored by 3 different employees so I waited 5 minutes for somebody to acknowledge my presence had eye contact with each person so they saw me and knew I was in the store. After 5 minutes I left upset. This was my first time coming in to a Pandora store. And left a bad impression with me. I would not recommend the Dulles Town Center location. So based on that experience I ended up ordering online and picked up in store. I chose to pick up at the Fair Oaks Mall, Fairfax VA location when I arrived to pick up my order I was pleasantly greeted by 3 employees Valerie -the manager on duty and Karlin and another employee that was working with another customer. My experience at this store was the complete opposite from the other store mentioned above. I would definitely recommend the Fair Oaks Mall location to friends. Also, bonus points for Karlin because she showed me photos of her cute doggie ♥️
By Jessica A. | 8/14/2022
Pinky, the sales associate, at the Fair Oaks store, who helped me with the purchase, is a pleasant lady and also she is patient to give me on my selection