Dreams - Ashford

Mark the sales guy was tentative throughout the process of our purchase.

The store was clean & tidy. The salesman [Gary] was very knowledgeable, friendly, helpful and looked after us as befitting Dreams quality.

The Assistant made himself known to us straight away, he gave us time to look around then assisted us to use the sleep match. This guided us to which mattress to look for and Gary again gave us space & time to look at our choices. He came back to us & answered all the questions we had. Purchase was then made. Thank you Gary GH67 from Ashford.

Gary the sale rep was great, really nice guy and would buy from him again any day

Gary was very knowledgeable and helpful, allowed us to take time trying our various mattresses. This was the third shop we visited so we were being picky, didn’t know about the sleep assessor machine until we got there this confirmed which mattress we choose in the end. Staff very friendly and helpful.

I have never been in a Dreams store before and was very pleased with the experience. The assistant was very knowledgeable about the Tempur products.

The colleague in the store (Emma) gave us time to test several mattresses, did not rush us despite it being late in the day, she made several helpful suggestions and gave us good advice. We were kept well informed as to what we needed to do to prepare for delivery and of the delivery schedule itself. The delivery team were efficient and courteous.

The service was first class

had problems with payment for some reason - had to call bank salesman was friendly and patient all sorted after speaking to bank who suggested to put payment through again as it didn't go through the first time which we did and all sorted.

The lady that served us was kind polite and very knowledgeable and nothing was too much trouble