Hand and Stone

Receptionist greeted me Perception is creative me Receptionist greeted me by my first name. Mary my esthetican was knowledgeable and Gave good recommendation for my skin and her input on trying or not trying retinol

I absolutely love hand and stone never have an issue there and if I do they take care of it right away. Always recommend!

The whole experience is very relaxing and feels premium. The therapists are professional and knowledgeable. The membership is a good value.

It was great. One of the best i ever had in this location. Kathy, if I recall correctly her name, was amazing

The knowledge of the staff, especially for my facial. Abby is wonderful and very knowledgeable and knowledge of the products, and to set me up with the products that would work well for my face was amazing and I have excellent results.

Kristen, my therapist, was excellent at her craft. She was able to work on areas that needed extra attention. She was very professional and kind. The overall booking process is typically smooth, however, I did encounter an issue this time where my initial appointment was cancelled erroneously, and I was NOT notified, and therefore I made a trip to Troy from my home in Beverly Hills, and the appointment was not available (nor was there any other opening). I had to reschedule for a different day/time.

Everything was fine!

Stacy gives the best facials. I love how well she takes care of my skin. She listens carefully and does what I ask. My skin looks fabulous after every facial

I just love Abigail I have been a member since the Grand Opening back in 2015. She provides the best facial I have ever gotten.I really enjoy the massage on my shoulders and neck area.

The front staff are kind and patient. Staff who perform massages and facials are thorough and thoughtful. I always enjoy my experience, every month.