Hand and Stone

I have been a client for three year. If I wasn’t highly satisfied I would have discontinued my membership. In fact I even purchased extra sessions so I could come every three weeks instead of four.

Everything was seamless from beginning to end. Bruno was one of the best massages I’ve had in a very long time with amazing technique.

This location is amazing. Kristal has been taking great care of me for years. I am grateful for the hot stone option which is so therapeutic

Overall professional presentation ... but mostly the excellent knowledgeable service provider.

I called Hand & Stone Carrollwood to book a couples hot stone massage with a 30 minute add-on for my wife and I as a Christmas present for her. From the get-go, the staff was incredibly helpful and friendly. They helped me keep the surprise, they explained the process, they knew and booked exactly what I was after. They called me to discuss a change before we made any changes. There was a ton of proactive communication - this is huge to me. Further, from the moment we walked in, it was clear this was a place of relaxation. Kristal did my massage and Bruno did my wife's. Both were clearly skilled. Both listened to our needs and delivered an exceptional massage experience. We were highly satisfied. We both signed up for the membership and booked our next massage already. We can't wait! The only - very minor - piece of feedback I have is that it should be possible to book couples massage suits online as opposed to requiring a call. However, that was a minor point. When I called, as explained above, the service was top-notch and there was no wait at all when I called which is a definite plus!

Massage therapist was excellent, she ask appropriate questions and provided good information. My treatment was very relaxing.

I was greeted promptly when I arrived by the receptionist, Amanda, who was extremely friendly and efficient at getting me signed in for my facial. Rose was amazing! She is very knowledgeable and professional and gave me an amazing facial! I could see the difference immediately in my skin.

The massage was very relaxing and I felt good afterwards. My therapist had read my previous notes and actually had worked on me in the past. I liked that she took time to do that. My only regret us that I didn't schedule for more time!

Rose is always very friendly and thorough on the facials. She recommends treatments which I appreciate.

Friendly people, on time service and stress free feeling upon leaving.