Hand and Stone

My skin looks so much better than it has in awhile.The staff made it a pleasant experience.The convenience of the location.

The masseuse, Georgia, is extremely knowledgeable and is excellent at her work. She was helpful, gave suggestions for exercises and therapies and is a caring professional. I wish I could continue to see her, but I live in another state and was passing through Arizona on vacation.

From the moment I walked in, everyone was so friendly. While I filling out the forms on the iPad I was offered water both plain and coconut!! My massage therapist was wonderful. He asked me about my preferences and respected my wish to have it quiet while I had the massage. I walked away feeling amazing!

Katy, the massage therapist is very knowledgeable.

The actual location and on site staff are wonderful. The CALL CENTER EXPERIENCE booking the appointment was NOT. It was better when I called and got the wonderful receptionist. The call center guy was clueless.

Therapist listened to where I had issues and focused on specific areas to meet my needs/expectations.

Everyone in the reception area were very kind and welcoming. My esthetician was very sweet and knowledgeable. I felt very comfortable and she did an amazing job. My skin felt and looked amazing. With everyone being so kind and welcoming along with the service I signed up to be a member.

Kathy is very knowledgable about muscles/aches/pains, and does an maxing job. Not only is Kathy very friendly/kind, so are ALL the ladies in reception. It’s alway a very pleasant experience coming for a massage.

Everyone was so nice Drew was so helpful and the massage was fabulous and so was the facial I loved all!

The masseuse was just great. I have had over ten and really thought he was good. I hope you can reduce turnover of all staff. Clearly you have issues. It is a revolving door of employees.