Dreams - Lincoln

Sales assistant very friendly and not "pushy" at all, I was offered a bottle of water which was welcome after wearing a mask for a period of time. She was very knowledgeable about the goods on sale and polite during the transaction and when I was leaving the shop.

As unable to visit stores at the moment I looked on line then rang for advise your staff were very helpful and friendly which helped me to make a decision to purchase my mattress over the phone.

I was made to feel most welcome & was listened to & any questions I asked was answered in a most reassuring way.

The gentleman who served us... was informative, friendly, not pushy, understood exactly what we were looking for

We were assisted by Amy during our visit. She was very knowledgeable, friendly and helpful. We left as very satisfied customers, thank you :-)

Very good and knowledge time during my visit. The lady who helped us was very helpful and wasn’t pushy at all.

Andy at the Lincoln store was so knowledgeable he was able to answer all of our questions. He also engaged with our kids and made them feel welcome and and a part of the process. Making this choice took time and he worked with us and made sure that he showed us everything and explained his process the whole way! We are extremely happy with the service provided at this store! All the staff were kind and friendly!! We will definitely shop there again!

They were very helpful and friendly

We were assisted by the store manager. She was very attentive and took the time to understand our specific needs and was understanding as to the needs of my partner and his limitations. She was helpful offering recommendations as well as also discussing her likes with us. As we didn't have a specific budget in mind we were shown a variety of priced items without us knowing the prices so we could decide based on comfort rather than price. She helped us narrow down our choices for mattresses and the order placing process was easy and hassle free. The lead time was a pleasant surprise and the fact that we watched her sanitise the card machine before handing it to us was also a welcome surprise! All in all a very comfortable, relaxed and easy place to visit and shop and not feel pressurised into a purchase outside of a budget.

Pleasant and informed staff