Dreams - Lincoln

We have been looking for a bed for our Grandson and had been all over Lincoln and Sheffield. I am disabled and find it difficult to walk so this had been a frustrating and exhausting experience. Just prior to going to Dreams we popped into one of your competitors and weren’t even greeted when walked into the shop. So very tired and downtrodden we entered your shop Liz greeted us with warm and friendliness, immediately pointed us in the right direction then left us to browse. Not long after returning with the offer of a tea or coffee - oh I could have bought every bed in the shop then. He total warm and friendly attitude plus knowledge made it a really pleasant experience. We found the bed and she kindly spent time going over dimensions with us to make sure it would fit and took the same care helping us to choose a mattress. All this was done without pressure to buy. The paperwork side of it was easy too and a complete bonus was the 10% military discount was the icing on the cake. We are expecting the bed next week and understand totally the delivery arrangements and that’s they deliver it to the room you want it in, no leaving it outside. HIGHLY RECOMMEND LIZ & DREAMS

Very friendly and helpful staff I’m in my eighties and didn’t know anything about the product I wanted to buy but the member of staff made sure he gave me all that I needed know

The lady was lovely and found us the right mattress almost straight away

A very helpful and knowledgable assistant who was also very friendly.

Very helpful and friendly staff. Well informed of products and speedy purchase.

Very professional staff who all shared assistance and good team working made our visit very good so much so we ordered a number of items

Andy was so helpful curtious and friendly, couldn’t do enough to help and made shopping a pleasure

Natalie approached us almost immediately and listened carefully to our needs. She took plenty of time helping us to find the right bed and mattress, offered us a cup of tea, and was friendly, professional and knowledgeable. A fine ambassador to your company.

Natalie, in store assistant, very helpful and made a lovely cup of tea too! Helped with using the new technology to provide suggested mattresses for my needs. Not pushy which was nice, very easy ordering, payment and delivery sorted when I’d finally decided which mattress to purchase.

Andy was friendly, he thanked us for military service. He was really knowledgeable and helpful. Not pushy. Listened. Made me a cuppa. Honestly the nicest sales person!