Steak 'n Shake

We came here after abandoning Chipotle. The line was around the building. Very friendly waiter. Food was good. Very good value.

Slow kitchen staff

Great burger

Great fries

even with coupons, it cost way too much.

awful service from the manager when asked to get more meat for my kids food plate, he forgot about us and then he never ate by the time we were done and got what we asked for twenty minutesago

My family visited this location because it was close to the Barnes & Noble we had just shopped at. When we arrived, no one was there to greet us. We then waited by the sign that says 'please wait to be seated'. After a minute or so we sat down at the waiting booth. Another group came in and waited by the sign for another couple minutes. A server finally came and seated that group. She turned away and I got her attention. She seated us. As we sat it became clear that others around us had been waiting for a while to even speak to a server for drinks. We waited about 5 minutes, never having been spoken to. It was then we left and went to another establishment. Unfortunate.

while the food is good and the price reasonable, the service as always is lacking.