Steak 'n Shake

58 ratings

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Location

2717 South Hurstbourne Pkwy,
Louisville, KY 40220

Nick T

By Nick T | 9/4/2015

Fries were stale, asked for cheese for my chili 3 times and never got it. Sliders were mostly bun. Very little meat or sauce. No refills.

Kmf2006

By Kmf2006 | 8/5/2015

Got the wrong order :-/ but the fries were good!

Amanda

By Amanda | 7/8/2015

Our food was wrong our drinks were wrong and we had 6 people eating full meals with fries and had to ask for ketchup we got 4 packs

em5

By em5 | 12/21/2014

Very poor service

Dennis F.

By Dennis F. | 11/27/2014

Waited in line for well over 15 mins before we made it to the drive thru speaker, after reaching the speaker we waited for probably four mins until someone acknowledge we were there, and then told us to hold, we waited another three to four mins. Only to be told they didn't have the White Chocolate milk shakes we came after! We ended up getting soft drinks and costed almost $10.

Oliverqueen1

By Oliverqueen1 | 10/15/2014

The server must have forgot that I ordered a shake. We waited nearly 10 minutes in the drive thru after receiving our food before I finally received my shake. Upon delivering it, the server didn't apologize or say anything to me.

JuliaMichelle12

By JuliaMichelle12 | 9/11/2014

Slow service, cold inside, baby's food was burnt

Emilyf

By Emilyf | 11/27/2014

We wanted white hot chocolate Shakes, but they had a recall so all we got was drinks.