Steak 'n Shake

48 ratings

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Location

4913 Dixie Hwy,
Louisville, KY 40216

Shopper lady

By Shopper lady | 10/4/2015

The manager was arguing with his employees, I think he was just more of a shift manager because he is a server also. But I also watched two separate parties ask him for something and he ignored both of them until they finally kept walking behind him until he would acknowledge them

Jlthom23

By Jlthom23 | 9/12/2015

Very slow service and could hear employee drama from our table

Dennis F.

By Dennis F. | 9/11/2015

Just something different from the usual burger scene.

Terrie D

By Terrie D | 9/3/2015

Order was correct. Napkins in the bag-!! (An appreciated gesture for drive-thru). The chocolate shake was delicious!

Jason1220

By Jason1220 | 8/21/2015

Lady taking order not very nice,just real short with her talking!

brittanya
brittanya

By brittanya brittanya | 8/9/2015

one staff member was very rude

Dennis F.

By Dennis F. | 7/15/2015

Really slow service

Debbie H

By Debbie H | 5/30/2015

Waited for 25 minutes in drive thru. I would say maybe 10 or less cars in line. Not sure what the hold up was

I like your surveys

By I like your surveys | 5/14/2015

Love their hamburgers & shakes!

Huntersmom2010

By Huntersmom2010 | 4/24/2015

I ordered cups of cheese and didn't get all that I paid for and I also ordered a cup of ranch and that was spoiled which was very DISGUSTING and sickening. They need to make sure they don't hand out sauces that are spoiled. They put them in a clear cup So they can clearly see that it doesn't look right bc I knew it when I looked at it and when I opened it and smelled it it almost made me sick. Not happy about that.