Steak 'n Shake

86 ratings

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Location

4040 Carothers Pkwy,
Franklin, TN 37067

ajflame24

By ajflame24 | 7/19/2014

Food was good, service was poor

MeganY

By MeganY | 7/16/2014

The food was awesome. The wait was pretty long. One of my orders of French fries were left out.

anonymous

By anonymous | 9/10/2015

Slow and not very nice.

anonymous

By anonymous | 8/4/2015

Slowwwwwwe

Jessica.B

By Jessica.B | 8/2/2015

It was not as bad as it has been but it wasn't that great either.

Tamara R

By Tamara R | 6/6/2015

Fries were cold, milkshake cup was half full and extremely slow with getting food

K

By K | 11/29/2014

Slow service and took forever to get the bill. Others around us said the same thing and acted like his is the standard procedure here.

Honestly, there are

By Honestly, there are | 7/9/2014

Ok place to eat

Jen J

By Jen J | 12/28/2015

This restaurant is poorly managed. There is never enough staff to greet and seat guests. Therefore the servers have to do everything. I feel sorry for them, it isn't their fault they can't do 30 things at once. The food is good but the experience is always very trying. I prefer to eat somewhere else rather than add to the chaos.

CharlesS

By CharlesS | 9/26/2015

They ran out of chili, fries were cold, burger was not up to normal standards, restraint was seriously understaffed