Steak 'n Shake

68 ratings

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Location

4545 Outer Loop,
Louisville, KY 40219

Big guy

By Big guy | 7/22/2014

Poor service never got a refill

Paul S

By Paul S | 12/29/2015

Waiting 40 minutes. No one even took our drink order so we left. Pitiful.

No thank you

By No thank you | 12/16/2015

Extremely slow. Fries were cold. Dirty table when we sat down. Filthy restrooms. Not a great visit. We will not go back anytime soon.

Crystalsphotgraphypa

By Crystalsphotgraphypa | 11/27/2015

visited on Blackfriday it was still a few min before they closed and they would not let us but a shake

anonymous

By anonymous | 10/25/2015

Sat in line over 30 minutes, sat at the window for an additional 10 minutes, when accepting order, milkshakes were MELTED! They had the consistency of WATER... ??

EJ4U89

By EJ4U89 | 9/17/2015

I went for a specific item and waited in line for about 10-15 minutes, only to find out they didn't have the item I wanted. I am often disappointed with Steak n' Shake

brittanya
brittanya

By brittanya brittanya | 9/5/2015

was told it would be a 15 to 20 minute wait. it was over hapf empty. no reason was given. drove to another steak n shake

Yes

By Yes | 7/6/2014

The service was horrible...had to go find the waiter to get sauce and drink refills. Never mind the fact it took them over 5 minutes to sit us and there was tons of empty tables but they needed to be cleaned